EAA21.ORG

Experimental Aircraft Association Chapter 21
It is currently Tue Apr 30, 2024 10:50 am

All times are UTC - 6 hours




Post new topic Reply to topic  [ 1 post ] 
Author Message
PostPosted: Thu Mar 07, 2019 5:19 pm 
Offline

Joined: Fri Aug 19, 2016 6:01 am
Posts: 284
Superior Air Parts announces it is implementing an immediate and mandatory buy-back program for all XP-382 and XP-400 experimental engines

The company is contacting each XP-382 and XP-400 series experimental engine owner to arrange to immediately buy-back their engine.

Scott Hayes, VP, Sales and Marketing for Superior Air Parts, Inc., announced today that the company is implementing an immediate and mandatory buy-back of all the Superior Air Parts XP-382 and XP-400 series experimental aircraft engines in the field.

"This is not something we want to do, but the safety of our customers is our utmost priority. Because of that we are contacting every Superior XP-382 and XP-400 engine owner to arrange to buy-back their engine," Hayes stated. "We know it is a considerable inconvenience but again, safety of flight is paramount in everything we do."

"We have already contacted a number of our owners and while it's no surprise that they are not happy with the situation, they understand that we are doing this because it is the right thing to do," he said. "In fact, the typical response has been them thanking us for keeping their safety as our top priority."

Bill Ross, A&P I/A and Superior Air Parts' VP Product Support explained that the company's decision to take all of the XP-382 and XP-400 engines out of the market comes after a lengthy evaluation and testing process.

"When we first learned of the breadth of the detonation problem, we contacted XP-400 engine owners and paid to have them ship their engines to our facility for evaluation," Ross said. "We disassembled, inspected and tested the key components in each engine."

"The good news was the majority of the engines were absolutely clean, with no signs of stress wear or damage," he said. "The bad news is of the few we found with issues, neither our engineering team or our metallurgy specialists were able to define a consistent root cause of the issues."

Ross added that even after the company took all the available steps to adjust the engine's ignition timing to reduce internal stress, the results were still unsatisfactory. So to eliminate the possibility of any future occurrences, the company is grounding all XP-382 and XP-400 engines immediately.

While the detonation problems are currently confined to the XP-400 engines, Hayes said that because the XP-382 shares so many of the same internal components, that the decision was made to include that model in the program as well.

"I want to be 100-percent clear that the grounding and buy-back mandate does not include any XP-320 or XP-360 engines," he said.

"Throughout Superior Air Parts' 50-plus year history, we have stood behind the quality and safety of our products," Hayes said. "While the financial burden of this buy-back is significant, it is not as stressful as thinking that we have failed, in any way, to do what we could to protect the safety of our customers and their passengers."

For more information, please contact:
Scott Hayes, VP Sales and Marketing: 972-215-6992
Bill Ross, VP Product Support: 214-395-9183
http://www.superiorairparts.com

Post updated 3/1/2019 9:15am
Kitplanes


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 1 post ] 

All times are UTC - 6 hours


Who is online

Users browsing this forum: No registered users and 7 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  

Hot Topics


In this area we will put information that is timely and of interest to our members.  Like: Fly-Outs for FOOD, notice of Chapter 21 Meetings, hot links to websites that would be of interest to pilots and home builders.  Let us know what you would like to see here.


Calendar Icon

NWS_ADDS

Fun Places to Fly Link

US Air Net Weather

Air Nav Logo

Newsletter

IMC Club

Visit our Sponsors

Fly Boy Accessories



Powered by phpBB® Forum Software © phpBB Group